SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ultimate Deals World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ultimatedealsworld.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The cooler bag is the real deal, and it has surpassed my expectations in a multitude of ways. One of its most notable features is the space it provides. This means that even for big family outings or parties, there's plenty of room to store all your essential food items and beverages. In addition to being spacious, this cooler bag boasts a robust construction that ensures longevity. Its sturdy nature reassures me that it can withstand harsh conditions and heavy usage without falling apart or showing signs of wear and tear prematurelyHowever, what truly sets this product apart from its counterparts on the market is its leak-proof design. There's nothing more frustrating than dealing with leaks when you're out enjoying yourself at the beach or park! Thankfully, with this cooler bag, such issues are non-existent as I've used it on numerous occasions - beach trips, picnics - and not once did I encounter any leakage problems. I found another great use for this versatile item: transporting groceries home! With its superior insulation capabilities keeping everything cold for hours on end my frozen goods stay perfectly chilled until they reach their destination. Without hesitation would say go get yourself one these amazing bags because based on personal experience highly recommend them!👍I've given them in appreciation their outstanding performance!
I took this on a road recently - didn't disappoint! Kept our drinks icy cold, even in the hot car. Plus, no mess from melting ice or condensation because it's leakproof! A must-have for any adventure.
😊💪 I'm thrilled with this cooler bag! No leaks whatsoever, holds loads of items while keeping them cool indefinitely. excellent value indeed.
Essential for every journey 🚗❄️
absolutely love this bag no leaks at all holds a ton of stuff keeps it cool forever great value too 👏😊
this bag is just amazing 👌😎
zero leaks highly recommended 🙌
Loving this cooler bag. It's leakproof, roomy and keeps things icy for hours
👏
Such an amazing find! 😀
Recommended💯
love it
i'm really impressed with how long this bag keeps things cold even in the heat of summer beach☀️
Useful💙