SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ultimate Deals World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ultimatedealsworld.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
⭐⭐⭐⭐⭐ As an individual who has been passionately engaged in gardening for the past ten years, I can confidently say that this tool set has revolutionized my gardening routine! The quality of each item included in the set is absolutely top-notch. You can feel the robustness and durability as soon as you pick up any piece from this kit - it's clear that these tools are designed to last. One feature that particularly stands out and which I find immensely valuable is the rust-resistant coating on all of the. This game-changing attribute ensures they remain looking brand new, even after being subjected to countless uses over time. It's a significant benefit because anyone who spends time in the garden knows how quickly tools can wear down without proper protection against elements like moisture and dirt. But it doesn't stop there; another aspect worth mentioning about this tool set is its comfort grip handles. These have proven perfect for those long hours spent tending to my plants 🌷🌻 With these ergonomically designed handles, gone are days of dealing with painful blisters or discomfort caused by hard-to-grip tools. Instead, every moment spent using them feels comfortable and easy, making my gardening tasks more enjoyable than ever before. In conclusion, considering all its incredible features - from high-quality construction to thoughtful design aspects like rust-resistance and comfort grips - I wholeheartedly believe that this kit represents excellent value for money. It truly enriches your gardening experience while ensuring maximum convenience and longevity – definitely worth every penny invested!
👍💚 As someone who just picked up gardening during lockdown, I was initially overwhelmed with so many tools out there. But this set made things easy – it had everything I needed to start my little home garden project! From digging to pruning to planting bulbs – these tools have been indispensable helpers. They're also super easy to clean which saves me extra time at the end of a busy day tending my plants 🪴😊 And can we talk about how cute they look? So aesthetically pleasing!
These indispensable helpers, my trusty garden tools, have played an instrumental role in assisting me with a multitude of gardening tasks. From the seemingly simple task of digging holes for new plants more complex chores such as pruning overgrown branches and planting bulbs during the change of seasons, these tools have been at my side every step of the way. It's hard not to mention how absolutely adorable they look!
Good
👏
No more painful blisters or discomfort from long hours spent tending to my garden